• Privacy Policy

  • Effective Date: January 1, 2026
     
    At Fullerton Acupuncture and Herbs, we are committed to protecting your privacy and providing a safe online experience. This document outlines our digital privacy practices for fullertonacu.com and your rights under federal and California law.
     
    1. Information We Collect
    We may collect the following types of information when you interact with our site:
    • Personal Contact Information: Name, email address, and phone number provided when you use our contact forms.
    • Protected Health Information (PHI): Any health history or treatment details you provide via secure online intake forms or appointment requests.
    • Automatically Collected Data: Non-identifying information such as your IP address, browser type, and page visit statistics used for site analytics.
     
    2. How We Use Your Information
    Your data is used primarily to provide and improve our services, including:
    • Clinical Care: Managing your intake and communicating regarding your treatments.
    • Compliance: Meeting legal obligations as required by federal (HIPAA) or California (CalOPPA/CCPA) law.
    • Marketing: We do not sell or share your information for third-party marketing.
     
    3. Information Protection and Security
    We implement industry-standard security measures, including SSL encryption, to protect your personal data.
    • No Sale of Data: We do not sell, trade, or rent your personal information to third parties.
    • Communication Privacy: If you provide a mobile number for communication, that information will not be shared with third parties or affiliates for marketing/promotional purposes. This excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
     
    4. Your California Privacy Rights (CalOPPA/CCPA)
    In accordance with California law, we disclose the following:
    • Do Not Track: FullertonAcu.com does not currently respond to "Do Not Track" browser signals.
    • Right to Know & Delete: California residents may request to see or delete the personal information we have collected about them (subject to clinical record retention requirements).
     
    5. HIPAA Compliance & Patient Rights
    Your Protected Health Information (PHI) is protected under the federal HIPAA Privacy Rule.
    • 2026 Update: We maintain strict confidentiality regarding Substance Use Disorder (SUD) records in accordance with updated federal regulations.
    • Your Rights: You have the right to inspect and copy your records, request an amendment to inaccurate info, and receive an "accounting of disclosures" of your health information.
    • Breach Notification: You have the right to be notified following a breach of unsecured PHI.
     
    6. Medical Disclaimer
    The content on FullertonAcu.com is for informational purposes only and does not constitute professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition.
     
    7. Contact Us
    If you have questions regarding this policy or wish to exercise your privacy rights, please contact us at:
    Fullerton Acupuncture and Herbs
    Address: 670 E Commonwealth Ave #A, Fullerton, CA 92831
    Email: fullertonacu@gmail.com
    Phone: (714) 870-7575

     

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